Shipping policy
Processing Time
- All orders are processed within 3-5 business days.
- Orders placed after 2 pm or on weekends and bank holidays will be processed on the next working day.
Shipping Options & Delivery Times
- Standard Shipping (UK): Delivery within 3-5 business days.
- Express Shipping (UK): Delivery within 1-2 business days.
Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as carrier delays or public holidays.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
International Shipping
- Currently, we only ship within the UK.
Lost or Delayed Orders
- If your package is delayed or missing, please contact us at hello@rigrin.com within 7 days of the expected delivery date. We will work with the courier to resolve the issue promptly.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please feel free to reach out to us at hello@rigrin.com.
